At Mr. Bucket Cleaning, we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal information when you use our website or services in Melbourne, VIC.
1. Information We Collect
We collect information that you provide directly to us, including:
- Contact Information: Name, email address, phone number, and physical address.
- Service Details: Information about your property and cleaning requirements.
- Communication Records: Records of your inquiries, quotes, and service history.
2. How We Use Your Information
We use the information we collect to:
- Provide, maintain, and improve our cleaning services.
- Process your requests for quotes and bookings.
- Communicate with you about your services or inquiries.
- Comply with legal obligations and protect our rights.
3. Information Sharing
We do not sell your personal information. We may share information with:
- Service Providers: Contractors or staff who perform services on our behalf (all are police-checked).
- Legal Requirements: When required by Australian law or to protect safety and property.
4. Data Security
We implement reasonable security measures to protect your personal information from unauthorized access, disclosure, or alteration. However, no method of transmission over the internet is 100% secure.
5. Cookies and Tracking
Our website uses cookies and similar technologies (like Google Analytics and Microsoft Clarity) to analyze traffic and improve user experience. You can adjust your browser settings to refuse cookies.
6. Your Rights
Under the Australian Privacy Act 1988, you have the right to:
- Access the personal information we hold about you.
- Request correction of inaccurate information.
- Withdraw consent for marketing communications.
7. Contact Us
If you have questions about this Privacy Policy, please contact us at:
Email: Mrbucketcleaningco@gmail.com
Phone: +61 431 784 076